Starting a cleaning company, or bidding for a new site? The first things a Department of Employment and Labour inspector or a corporate client asks for are your employment contracts, your wage position and your health and safety file.
Our Cleaning Industry Pack puts all of it in one place: cleaner and supervisor contracts, HR policies, the safety file, bargaining council guidance and the tender documents you need to win the work.
Six areas an inspector, a client or a tender committee checks. Here is what each one needs, and where our pack covers it.
A written contract for every cleaner and supervisor, plus a letter of appointment, leave policy and code of conduct. In every tier.
A disciplinary pack built on the Code of Good Practice: Dismissal, 2025, so a hearing stands up if it is challenged. In every tier.
Bargaining council or sectoral determination guidance, plus COIDA registration guidance. From Standard.
OHS policy, PPE issue register, chemical product register, cleaning SOP manual and site inspection checklist. From Standard.
An employee privacy notice in every tier, with the full POPIA SME starter set and a cleaning access register from Standard.
Service level and subcontractor agreements, a company profile, a tender response template, a payroll register and a costing tool. In Premium.
Contract cleaning wages are set by where your sites are, not only by the national minimum wage. Getting this wrong is the most common finding in a cleaning inspection.
Every tier includes a contents and licence page and a free Quick Start Guide.
| Document | Format | Essentials R1 950 | Standard R3 100 | Premium R3 950 |
|---|---|---|---|---|
| ESSENTIALSR1 950Core HR to hire & manage staff legally | ||||
| Employment Contract - Cleaner | Word | ✓ | ✓ | ✓ |
| Employment Contract - Supervisor | Word | ✓ | ✓ | ✓ |
| Letter of Appointment | Word | ✓ | ✓ | ✓ |
| Staff Code of Conduct Handbook | Word | ✓ | ✓ | ✓ |
| Staff Onboarding Checklist | Word | ✓ | ✓ | ✓ |
| POPIA Employee Privacy Notice | Word | ✓ | ✓ | ✓ |
| Employee Leave Policy | Word | ✓ | ✓ | ✓ |
| Employee Leave Tracker | Excel | ✓ | ✓ | ✓ |
| Disciplinary Pack | Word | ✓ | ✓ | ✓ |
| POPIA Image & Video Consent Policy | Word | ✓ | ✓ | ✓ |
| STANDARDR3 100Adds OHS, operational registers & sector compliance | ||||
| OHS Policy | Word | — | ✓ | ✓ |
| PPE Issue Register | Excel | — | ✓ | ✓ |
| Chemical Product Register | Word | — | ✓ | ✓ |
| Cleaning SOP Manual | Word | — | ✓ | ✓ |
| Site QC Inspection Checklist | Word | — | ✓ | ✓ |
| Monthly Operations Calendar | Word | — | ✓ | ✓ |
| Bargaining Council Compliance Guide | Word | — | ✓ | ✓ |
| COIDA Registration Compliance Guide | Word | — | ✓ | ✓ |
| B-BBEE EME Sworn Affidavit | Word | — | ✓ | ✓ |
| POPIA SME Starter Document Pack | Word | — | ✓ | ✓ |
| POPIA Access Register Insert (Cleaning) | Word | — | ✓ | ✓ |
| PREMIUMR3 950Adds payroll, costing & commercial / tender tools | ||||
| Auto-Calculating Payroll Register (Cleaning) | Excel | — | — | ✓ |
| Cleaning Costing Tool | Excel | — | — | ✓ |
| Cleaning Services Agreement (SLA) | Word | — | — | ✓ |
| Subcontractor Agreement | Word | — | — | ✓ |
| Company Profile & Capability Statement | Word | — | — | ✓ |
| Tender Response Template | Word | — | — | ✓ |
No meetings unless you want one. No forms to chase.
A free, no-obligation chat. We confirm which pack and tier fit how you actually trade, and where your gaps are.
Your company details, roles, wage rates and bargaining council position are applied to every document in the pack.
Word and Excel files, delivered electronically with your free Quick Start Guide. Yours to edit and reissue for as long as you trade.
Legislation moves. Our Monthly Compliance Retainer or an Annual Document Pack Update keeps your pack in step with it.
At minimum: a written employment contract for every cleaner and supervisor, a leave policy, a disciplinary code, proof of UIF and COIDA registration, and a POPIA privacy notice for staff. Most corporate and government clients also ask for a health and safety file, a chemical register, PPE issue records, a B-BBEE affidavit and a company profile before they award a site.
It depends on where your sites are. In KwaZulu-Natal the Bargaining Council for Contract Cleaning Services Industry (BCCCI) applies. The Regional Bargaining Council for the Contract Cleaning Sector (RBCCCI) covers parts of Gauteng, Gqeberha and the Cape Town and Stellenbosch area. Elsewhere, Sectoral Determination 1: Contract Cleaning sets the minimum conditions. We confirm which applies to your sites before we build your pack.
Clients and principal contractors routinely ask for one before you start on a site. Our Standard and Premium tiers include the OHS policy, PPE issue register, chemical product register, cleaning SOP manual and site inspection checklist that make up the file.
Yes. Every document is supplied in Microsoft Word or Excel, completed with your company details. You can edit and reissue them for as long as you trade.
Yes. The Cleaning pack comes in two editions with the same documents, the same counts and the same price. Tell us where you operate and we send the right one.
We handle CIPC filings through our CIPC & Statutory Filings service. We do not do SARS registrations or tax work. That is your accountant's work, and we will say so rather than guess.
No. ComplianceIQ SA provides business compliance advisory services. Our guidance does not constitute legal advice. For matters requiring formal legal representation, we recommend consulting a qualified attorney or registered practitioner.
WhatsApp us to start the conversation. We will be in touch for a free, no-obligation chat.
WhatsApp us →Choose any of the following and we will be in touch within one business day. No obligation, no pressure - we'll tell you which tier fits and which one doesn't.